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| The Promise of Excellence Program gives consumers what they're
looking for: quality portraits that are guaranteed for life. That's
what the KODAK PROFESSIONAL Promise of Excellence Program is all
about. Building consumer confidence by offering high-quality products
that are guaranteed for a lifetime by the most trusted brand in the
industry. The POE Program guarantee gives your customers important
assurance that:
- Their portraits are made with the finest KODAK PROFESSIONAL
Films, Papers, and Chemicals.
- They will be 100% satisfied with the photographic session
experience and the resulting portraits at the time of delivery or
you will reshoot, reprint, or refund their money at your expense.
(This is your commitment as part of the program.)
- If, at any time after the sale, anything happens to their
portraits due to product performance, new ones will be made at no
charge, per the terms and conditions of the program. (This is
Kodak's commitment.) Refer to the Kodak Promise of Excellence
Marketing Program Guide 2000.
- Brand recognition and trust. Promise of Excellence members are
associated with Kodak, the imaging brand that clients trust most.
The Promise of Excellence Program give you a world class marketing
advantage over non-members.
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Derrick Stair
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