Kodak Professional
Kodak Professional Promise of Excellence: Marketing Muscle for the New Millennium

 
The Promise of Excellence Program gives consumers what they're looking for: quality portraits that are guaranteed for life. That's what the KODAK PROFESSIONAL Promise of Excellence Program is all about. Building consumer confidence by offering high-quality products that are guaranteed for a lifetime by the most trusted brand in the industry.

The POE Program guarantee gives your customers important assurance that:

  • Their portraits are made with the finest KODAK PROFESSIONAL Films, Papers, and Chemicals.
     
  • They will be 100% satisfied with the photographic session experience and the resulting portraits at the time of delivery or you will reshoot, reprint, or refund their money at your expense. (This is your commitment as part of the program.)
     
  • If, at any time after the sale, anything happens to their portraits due to product performance, new ones will be made at no charge, per the terms and conditions of the program. (This is Kodak's commitment.) Refer to the Kodak Promise of Excellence Marketing Program Guide 2000.
     
  • Brand recognition and trust. Promise of Excellence members are associated with Kodak, the imaging brand that clients trust most. The Promise of Excellence Program give you a world class marketing advantage over non-members.
     

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